Significant Internet Outage Impacts Many Websites and Applications

A large-scale online failure has disrupted numerous sites and apps globally, with users reporting issues accessing the internet following issues at Amazon’s web hosting system.

The disrupted services include the social media app Snapchat, Roblox, Signal, and the language learning app Duolingo, in addition to multiple Amazon-owned services like its main retail platform and the Ring doorbell home security firm.

Across the United Kingdom, the financial institution Lloyds was disrupted in addition to its branches the bank Halifax and the Scottish bank, with also reports of problems using the HM Revenue and Customs website on that morning. Also in the UK, many Ring device owners turned to networks to complain their security devices were malfunctioning.

Solely in the United Kingdom, notifications of disruptions on specific platforms totaled the thousands for every service.

The company stated that the outage originated in the east coast of the US at AWS, a division that provides essential internet framework for a host of firms, who rent out resources on Amazon servers. AWS is the biggest global online services system.

Shortly after late night (PDT) in the US (8 in the morning BST), Amazon confirmed “higher failure rates and delays” for Amazon's platforms in a region on the Atlantic seaboard of the US. The ripple effect appeared to hit platforms around the world, and the outage tracking website indicating problems with the same sites in different parts of the world.

Cisco’s Thousand Eyes, a platform that reports on web disruptions, also reported a rise in outages on that morning, including several cases found in Virginia, the region of Amazon’s US-East-1 region where officials confirmed the outage began.